Exotic!

Our “Best Tingle Bronzer” (selected by Looking Fit magazine in 2008) has a NEW Exotic fragrance! 

When tingle bronzers were first introduced, it was thought to be a fad lotion type, something that’ll be here today and gone tomorrow, but it’s stood the test of time – so far! 

Our Tingle Bronzer is very HOT and smells, well…..Exotic!  Sample some to your salon clients and they’ll be begging you to stock it!

Order some today:  http://www.redlimeproducts.com/ProductCart/pc/viewPrd.asp?idcategory=&idproduct=113

Cheers,
Scott & Tom

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NEW – 2009 Pricing Structure

While other major lotion manufacturer’s are raising their costs for bottles of lotion,
we’re reducing ours – to the tune of 30% (premium formulas now start as low as $4.96/bottle)!  Our reduced pricing structure for 2009 better aligns us with salons who wish to make more revenue, even during a slowing economy.  Our formulas still have the same premium ingredients and superior quality as other national brands, but our price is sure to draw attention to cost conscious salon pros. 

View the reduced pricing on all of our lotion formulas:  http://www.redlimeproducts.com/ProductCart/pc/home.asp

Please continue to provide us your feedback and thoughts on helping salon pros!

Cheers,
Scott & Tom

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$2.98 a bottle!

The economy is tight, especially for disposable cash businesses such as tanning salons, and Red Lime understands.  We’ve taken action to assist salon pros bottom line by introducing our new formula, Basic Accelerator, for as low as $2.98/ea bottle.

Our Basic Accelerator formula is far from “basic” though.  It includes Tyrosine, Copper Peptides, Shea Butter, Kukui Nut Oil and many other tanning/moisturizing boosting ingredients.  It also comes in the popular Bath and Body Works type “Sweet Pea” fragrance.

Order some today:  http://www.redlimeproducts.com/ProductCart/pc/viewPrd.asp?idcategory=&idproduct=114

Thank you for your continued support.

Scott & Tom

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Word of Mouth Genius!

I ordered Finazzle – which is an amazing tile grout product – and on the inside flap of the shipping box was a word of mouth sticker (see below), asking for me to refer my friends, family and neighbors to buy their products.  It worked because I’m blogging the idea! 
So – what is your salon doing to create word of mouth business?  Do you have a creative WOMM plan for your salon?!  YOU SHOULD!  As a matter of fact, it needs to be the core of your advertising budget. 

I’d love to hear your ideas.

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Sorry, we’re closed…or are you?

I’ll continue with more WOM ideas in a later post, but I’ve got to get this off my chest…

I’ve spoken (and written) about creating a positive, memborable customer experience, so I just don’t understand this and maybe it’s just a pet peeve of mine.  Me and a family visitor (from out of town) drove to a salon so she could tan before heading back home and we get the dreaded, “I’m sorry, we’re closing at 9″.  OK – it’s 841pm on my watch, so what’s the problem?!  We were refused a tanning session because of a 30 minute rule. 

Here’s the deal – if you close at 9, then allow people to tan until 9, not 830 (otherwise, close at 830)!  That’s the most rediculous “tanning rule” I’ve ever heard of and creates a VERY POOR CUSTOMER EXPERIENCE!

Just a follow-up to this topic:
I called the 5 salons closest to my home and asked what time they close and they all gave me the “last tan is 30 minutes before XXpm”.  My suggestion – create some buzz and stand out in the crowded industry by accepting customers until you close.  Be different.  Break away from the ”cookie cutter” mold.

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Even More WOM Ideas…

Still continuing from our list of WOM ideas for salons…

#4.  Give your lunch tanners something to take back to the office to share with co-workers.  A few days during the month when I owned salons, I would have “Lunch Sack” giveaways to every customer who was tanning on their lunch break and was returning to the office.  The intent of the “Lunch Sacks” were to get my customers to talk about my salons, but I never said, “Tell your co-workers to come on down and see us” (the lunch sack is suppose to speak for me).  I’d change the contents every month to ensure the idea stayed fresh and interesting for those handing out the Lunch Sacks.  Keep it very inexpensive, but very memorable. 

Add your spin to it, but mine consisted of: 
1.  The “sack” was a colored tulle with a ribbon
2.  Contents were: 
     a.  One of the following:  Pad of Sticky Notes with my salon info printed on it, salon calendar magnet or business card magnet
     b.  One of the following:  Pack of gum, mints, chocolate, hand sanitizer, etc, etc.  Think of anything an office worker would appreciate having during the day.

Have a WOM idea that got your “talkers” to talk?   Share it!

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More WOM Ideas

Continuing our word-of-mouth post from yesterday (http://redlime.wordpress.com/2008/06/10/word-of-mouthpart-1/). 

#2.  Host (or have a presence at) an outdoor event where your “talkers” are present and giveaway bottles of SPF, stylish t-shirts/tops, visors, water bottles – all with your logo on it. 

#3. If you have customers waiting to tan (especially during busy season), pass out something memorable, i.e., a box of Sugar Daddy candy!  Do something whacky & out of the ordinary that naturally makes them talk to their friends and office workers.  The “Hey, you aren’t going to believe what happened at the tanning salon today!” kinda talk!

More to come, but feel free to jump in on the conversation!

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Men & “D”

Very interesting study about men and low levels of Vitamin D. 

Just a Tip:  MEN, you might want to stick your head out of the office and catch some sunrays during the work day!

Article: http://www.theglobeandmail.com/servlet/story/RTGAM.20080610.wlvitamin10/BNStory/specialScienceandHealth/home

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Word-of-mouth…part 1

The next several blog articles will contain ideas that are inexpensive word of mouth marketing tips for salons because I believe you should strongly consider word of mouth marketing FIRST instead of the traditional marketing you’re accustomed to.  Why?  One reason:  Your customers will believe a friend and a stranger’s opinion of a merchant a lot more than what YOU tell them in an ad! 

 

Welcome Kit WOM Tools:

 

      1.  Every new salon client (regardless if it’s 1 session or a 1 year contract) receives a “welcome kit” with their purchase. 

 

The Welcome Kit should contain a lot of word of mouth tools.  Here’s some suggestions: 

 

  1. 3 referral cards.  Referral card entitles both parties to a free gift.  Once redeemed, the referee can be entitled to a number of different products:  1 free upgrade, 1 free tan, 1 free lotion sample, 25% off bottle of lotion, 1 free week added to their package, etc, etc, etc.
  2. A brochure, pricing sheet…..anything with salon information on it.  You’d be surprised how often your salon tanner will take it home, leave it on their table and have friends over that pick it up to read it or, even better, they give it to a friend.  When I tell salon owners to do this, 99.9% of them say, “I don’t want my competition to see my pricing!” – guess what…they already know it or they can easily find out if they wanted to.  This is about promoting your salon and your services through word of mouth – getting your name/brand in front of crowds, people who are talkers, etc.
  3. Free lotion packet.  If I need to explain this one, then….
  4. Business card/calendar MAGNET with salon info – constant reminder every time they open the fridge
  5. Pen with salon info on it – another tool to constantly remind them of your salon and to recommend your services to another friend.

P.S. – More ideas to come, but please share your ideas with the rest of our salon readers.

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FREE Sales Card – part 2

Whew – those went fast and furious!  Thank you for the great response on our FREE Sales Card offer!

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